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Agent OS
AOS-HW-016 Normative foundation

Vendor Documentation and Support Acquisition

Vendor Documentation and Support Acquisition: scope, decisions, requirements, evidence, risks, and traceability for the Agent OS programme.

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Vendor Documentation and Support Acquisition

This specification treats hardware support as an evidence programme with explicit documentation rights, recovery paths, quality gates, and replacement strategies.

Table of Contents

Purpose and Scope

Area: Hardware Programme.

This specification treats hardware support as an evidence programme with explicit documentation rights, recovery paths, quality gates, and replacement strategies.

This document owns the semantics implied by Vendor Documentation and Support Acquisition. It does not assert that every described subsystem already exists. It defines the target model, constraints, evidence needed to trust an implementation, and the boundary with adjacent documents.

Normative Position

  1. Architect contract-ready board packages, firmware manifests, test hooks, provisioning, calibration, update ownership, security response, lifecycle, and certification evidence.
  2. Request documentation rights and engineering support explicitly; do not assume an NDA grants source, redistribution, or long-term maintenance rights.
  3. Keep product layers independent of one ODM BSP.

Operating Model

The operating model is contract-first and evidence-driven. A component declares its authority, resources, lifecycle, error model, cancellation and timeout behavior, observability, version, and compatibility promise. Backends are replaceable only when the same conformance suite passes and no forbidden platform type leaks into portable layers.

Implementation proceeds through a reference model or mock, deterministic QEMU evidence where relevant, documentation-first physical hardware, and quality-hardware evidence. Pixel 9 adapters remain quarantined according to ADR-0004.

Requirements

  • R01. Architect contract-ready board packages, firmware manifests, test hooks, provisioning, calibration, update ownership, security response, lifecycle, and certification evidence.
  • R02. Request documentation rights and engineering support explicitly; do not assume an NDA grants source, redistribution, or long-term maintenance rights.
  • R03. Keep product layers independent of one ODM BSP.
  • R04. Specify normal, partial, denied, timeout, cancellation, restart, upgrade, and permanent-failure behavior.
  • R05. Expose structured diagnostics without leaking secrets or vendor-specific implementation details.
  • R06. Link material unknowns to a claim and, when testable, an experiment with an owner and gate.
  • R07. Update affected documentation and task data when evidence changes the model.

Failure and Degradation

Degradation must be explicit rather than accidental. The system reports capability absence, reduced quality, unavailable provider, stale data, or unsafe condition through typed states. It must not silently fall back to broader authority, unrestricted legacy execution, unverified firmware, lossy data migration, or irreversible agent action.

Recovery defines what state is retained, reconstructed, re-enrolled, compensated, or intentionally discarded. Unsupported hardware or providers are rejected at binding time where possible.

Evidence and Acceptance

  • RFI/RFQ matrix and redlined agreement.
  • Reference BSP portability review.
  • Pilot manufacturing, provisioning and OTA rehearsal.
  • Evidence records target identity, hardware revision, firmware, source commit, toolchain, configuration, seed, timestamps, artifacts, expected result, actual result, and reviewer.
  • Acceptance requires the referenced tasks to meet their own criteria; prose completion is not implementation completion.

Implementation Obligations

Task Obligation Priority Gate/Milestone Verification
AOS-LEGAL-023 Prepare vendor NDA, evaluation, source, firmware, and escrow checklist P1 M1 Run the relevant document, schema, conformance, build, experiment, or hardware checks; independently review boundary compliance and acceptance criteria.
AOS-LEGAL-025 Build firmware and binary redistribution rights matrix P0 M1 Run the relevant document, schema, conformance, build, experiment, or hardware checks; independently review boundary compliance and acceptance criteria.

Risks and Open Questions

  • Minimum order quantities, NRE, certification, support discontinuity and opaque subcontractors can overwhelm the programme.
  • Vendor changes can break reproducibility and update rights.
  • Contract clauses can prevent community publication.
  • Open-question rule: an unanswered high-impact question becomes a claim/experiment record and cannot be hidden in meeting notes.
  • Stop rule: work stops or changes track when legal rights, recovery, debug access, safety, or the required evidence path is unavailable.

Related Documents

Planning Reference Anchors

Contract

AOS-LEGAL-025 — Build firmware and binary redistribution rights matrix

Information

AOS-LEGAL-023 — Prepare vendor NDA, evaluation, source, firmware, and escrow checklist